Flowtrac was established in Dallas – Fort Worth, Texas, U.S. in 1986. Software for Inventory Control in the warehouse was our first deliverable. Business growth and customer demand soon had us adding asset management. We introduced a 2 in 1 solution that not only handled Inventory Control but also Asset Management. As the solution matured, other major releases included Work in Process, Proof of Delivery and Cross Over Prevention.
Developed and Packaged but Flexible and Scalable was baked right in to all of our solutions. We do not believe that all businesses operate using the exact same methods and processes.
Flowtrac’s ability to be modified allows the software to wrap around your organization’s needs. We believe that our clients should not have to change their successful business practices to try to make a generic software system work. Our software can be changed and modified to support your practices and requirements.
We believe in it. We work for it. In recent years, the typical software sale transactions have become a high transaction and non-personal engagement. Learn about your specific business requirements? No, just give them your credit card and you try to figure out how to best configure and use the software. They offer some videos and online books and maybe even an email that thanks you for your order. Our sales staff learn your requirements through a discovery call and then present to you the optimum solution. That might even be introducing another vendor that is closer to your needs.
We work to build a strong vendor-client bond with ongoing services like onsite training, onsite consulting, integrations and other modification services to address new processes that come along in your business. Our success has been achieved by helping our clients grow and scale their business through better tracking and management software.
No Outsourcing. Our staff includes sales, trainers, consultants, and developers. Account representatives are available to make sure you get the help you need, when you need it.
We make the service after the sale a number one priority. Daily huddles by our team directors keep support personnel up to date on requests, issues, and response time averages.
Our support ticketing system tracks request and response times to our clients. Our in house consultants are available to walk through specific processes and make suggestions of how best to implement existing Flowtrac features.
Our mission is to streamline product and process management for organizations by providing intuitive software and client centered service.
Our vision is to equip organizations of every shape and size with software that helps them achieve their missions.
- Relationships are number one. We believe that high-quality connections are what keep us energized, engaged, collaborative, creative, and happy at work. Our motivation is not just to sell a great product. Relationships with clients are essential.
- Excellence means accepting nothing but the best. We believe our commitment to excellence is the key to our continued innovation. Striving to think, act, and create everything with excellence is fueled by ambition, integrity, loyalty, citizenship, and the desire to make the world better for everyone.
- Service is a calling. We believe that leadership, teamwork, and partnerships work best when approached with a joyful servant’s heart. This value is at the core of how we treat one another. The service we provide our clients is our primary source of pride.
The flexibility of our product has allowed us to reach many different markets. Our installations are in place across the world. Our clients include:
- Private or Public
- Disaster Relief
- Food Bank
- Medical Supplies
- Refugee Camps
- Under Privileged
- Supplies Warehouse
- Books Used and New