Goodwill was in need of a sophisticated tracking solution. Donations are being shipped in trailers from 30 locations into the central distribution. Items are being transferred to store sales, warehouse storage, online sales, and vendor sorting bins. Although the merchandise is donated, Goodwill takes very serious the need for shipping and receiving integrity of those donations.
Flowtrac in partnership with SystemID, a large Dallas based barcode equipment reseller, put into place rugged mobile barcode scanners. Every existing tote, bin, or crate was then barcoded with a unique serial number that tracks that container through out all day to day operations. Containers are scanned as they are loaded into trailers and then scanned as they are unloaded. Each container and it’s type of goods inside, are tracked real time with each scan. Containers can be very valuable, even empty, so all containers are accounted for. Goodwill had a Microsoft SQL Server in place, so FlowTrac provided it’s tracking to support that current infrastructure investment. As the product was put into the pilot program, Flow Software engineers worked one on one with Goodwill staff to customize the software as needs and real world problems arose. The product is also browser based, which allows management personnel to view tracking history from any workstation with access to the company’s intranet.